Supervisor - Hotel Valets

Job Title and Location

Supervisor – Hotel Valet

Location:

Flushing, NY

Hourly rate: $20.00 – $22.00 per hour, plus cash tips.

Job type:
Full-time & part-time.

Shift & schedule:
Weekends & holidays.

• Develop and train shuttle drivers and valets to ensure job expectations are met.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain excellent client relations and attend client meetings.
• Handle customer complaints and day-to-day operational issues.
• Manage employee work hour reports and submit payroll.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company and client policies and procedures.
• Complete required reports.

• At least 18 years old.
• Valid driver’s license with at least 2 years of driving experience.
• Energetic, outgoing, and able to stand, run, and carry items up to 50 lbs.
• Excellent written and verbal communication skills with a friendly, professional approach.
• Thrives in a fast-paced environment and can resolve customer issues positively.
• Motivated, organized, honest, and thoughtful.
• Trustworthy, loyal, and dependable.
• Self-sufficient, resourceful, collaborative, and decisive.
• Sees challenges as opportunities and seeks growth.
• Flexible schedule, including weekends and holidays.
• Strong conversational communication skills.
• Exceptional interpersonal skills and a desire for more.

• 1+ year of valet parking experience.
• 1+ year of customer service experience.
• Free parking while on shift at your assigned Propark location.

• Promotion from within.
• Free parking.
• Flexible scheduling; paid holidays and wellness benefits.
• Free and confidential Employee Assistance Program (EAP) with 24/7 support and 3 free counseling sessions per employee and household member.
• Full-time employees receive paid vacation and an extra day off on birthdays.
• Benefits package including medical, HSA, FSA, dental, vision, and six supplemental insurances (commuter benefits, pet insurance, 401k).
  Note: Part-time, seasonal, and other contracts are not eligible for health insurance.
• Seven paid holidays:
  New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.
• Wellness benefits provided per city or state mandates.

Propark is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Assistance and accommodations for applicants with disabilities are available upon request. No applicant will be penalized for seeking such accommodations.

Propark Mobility participates in E‑Verify. Following acceptance of an offer, the company may verify employment eligibility through the federal E‑Verify program.