Room Attendant

Room Attendant

Position available in a boutique hotel located in Amherst, NY.

• Retrieves items from shelves and storerooms, sets up cleaning carts with supplies, constantly maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard‑to‑reach areas, to maintain a clean, presentable, and attractive facility at all times.
• Washes shower walls and tubs, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s), and walls to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps, and all room amenities and restocks literature that has been removed by previous guests or is soiled and torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures, and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips the bed of all linen and makes with fresh, checking bedspread, blankets, and bed pads for cleanliness, replacing them if soiled.
• Lifts mattresses to check for soil between mattresses and under the bed.
• Checks closets for cleanliness, wipes the closet door, handle, and overhead shelves, and restocks the guest room supplies such as hangers, extra blankets, and pillows.
• Vacuums rooms, public areas, and hallways, operating vacuums weighing up to 25 lbs., and lifting/moving heavy furniture to vacuum entire areas of carpet including underneath furniture and hard‑to‑reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys, and supplies at all times to protect and preserve hotel property.
• Maintains a friendly, cheerful, and courteous demeanor at all times. Performs other duties as assigned, requested, or deemed necessary by management.

• 1 year of previous hotel housekeeping experience required
• Weekend availability required
• Holiday availability required

• Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print‑outs.
• Must have upper body strength to lift 50 lbs. continually throughout an 8‑hour shift.
• Must have finger, hand, and upper body dexterity to push, pull, and move levers, equipment, and furniture throughout an 8‑hour shift.
• Must be able to work with arms raised above the head throughout an 8‑hour shift.
• Must be able to maneuver a fully loaded maid cart, weighing up to 50 lbs, through hallways and into/out of closets during the entire work day.
• Work Remotely?
  No