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Front Desk Team Lead: Training & Guest Experience
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-28
Listing for:
Hotel Talent NYC
Apprenticeship/Internship
position Listed on 2026-07-28
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Hotel Talent NYC is seeking a Crew Lead to accurately check in and check out guests, provide courteous service, and train Front Office staff while supporting the Front Office Manager to elevate the department's culture.
This role requires supervisory experience, strong problem-solving, and familiarity with PMS like Opera/OnQ. You will schedule, coach, and ensure staff readiness during busy periods and holidays.
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