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Guest Services Agent - Hotel Front Desk

Job in New York, New York County, New York, 10001, USA
Listing for: Sonesta International Hotels
Full Time position
Listed on 2026-07-29
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Customer Service Rep, Seasonal / Summer, Guest Services
Job Description & How to Apply Below
Location: New York

Sonesta International Hotels -  - Responsibilities:
Register guests, issue room keys, and provide information on hotel services and room location;
Answer phones in a prompt and courteous manner;
Process cash and credit card transactions, post charges, prepare deposits, and manage assigned bank;
May book guest reservations and handle cancellations/revisions/updates;
Upsell rooms to maximize revenue
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