House Attendant

House Attendants are responsible for cleaning all assigned areas, including guest room floors and designated back-of-house spaces. Consistently provides warm, professional, and personalized service to guests, ensuring a seamless and positive experience throughout their stay.

• Clean and maintain guest hallways, service landings, stairwells, service elevators, and storage rooms.
• Dust and clean all furniture, fixtures, hallway phones, mirrors, lamps, pictures, and ice machines.
• Reposition misplaced furniture and clean service landing doors and kick plates regularly.
• Report any deficiencies, damages, recurring issues, missing or broken items, stains, or unusual circumstances to the Supervisor or Housekeeping Management.
• Implement VIP designation procedures in line with the Peninsula Service Principles and Standards.
• Forward all lost and found items to the housekeeping office or Security.
• Follow all emergency regulations and departmental policies and procedures.
• Respond to guest requests within 10 minutes, using names discreetly and presenting items professionally.

• 2 to 3 years' experience in a similar role; preferably in a luxury hotel.
• Ability to multi-task, work under pressure and in a fast-paced environment.
• Ability to work as a team and with a diverse team.
• Ability to communicate and read effectively in English.
• Standing up to 8 hours and ability to lift 30lbs

To be considered for the position, you must have work authorization in the United States.

This is a full-time union role that requires schedule flexibility and the salary for this position starts at $31.77 per hour.