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Front Office Lead – Luxury Hospitality & Guest Experience
Job in
Montauk, Suffolk County, New York, 11954, USA
Listed on 2026-07-30
Listing for:
Gurney's Resorts
Full Time
position Listed on 2026-07-30
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism
Job Description & How to Apply Below
Gurney’s Resorts in Montauk is seeking an Assistant Front Office Manager to support daily operations of the Front Desk, Concierge, and Guest Services teams. You will help train staff, schedule shifts, and handle guest concerns while leveraging OPERA and Hot Sos to optimize room inventory and guest profiles.
The role emphasizes maintaining high service standards, coordinating with Housekeeping and Engineering, and personalizing guest experiences through detailed notes and preferences.
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