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Guest Experience Lead — Front Office
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-31
Listing for:
Sonesta International Hotels
Full Time
position Listed on 2026-07-31
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management
Job Description & How to Apply Below
Sonesta International Hotels is seeking a Front Office Manager to lead daily front desk operations, supervise staff, and act as Manager on Duty during morning and evening shifts. You will ensure guest satisfaction, support other departments, and uphold brand standards across the property in New York.
The role requires a two-year degree or equivalent experience, strong communication skills, and readiness to obtain Fire Life Safety Director Certification within 180 days.
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