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Front Office Director — Guest Experience Leader
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-03
Listing for:
StepStone Hospitality
Full Time
position Listed on 2026-08-03
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Hospitality & Tourism
Job Description & How to Apply Below
Hotel Hayden-New York, managed by Step Stone Hospitality, seeks an experienced Director of Front Office to lead our Front Office team in a fast-paced, guest-centric setting in Chelsea, NYC. You will oversee the front desk, guest services, and night audit, ensuring operational excellence and Marriott standards.
The ideal candidate is hands-on, organized, and proactive, with 2+ years in front office management, strong OPERA Cloud knowledge, and a track record of developing high-performing teams.
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