Concierge - 403689

Client Overview

Our client is a premier real estate and hospitality organization, dedicated to delivering exceptional tenant and guest experiences. The company is known for their commitment to high-quality service and operational excellence. They are looking to add a

Our client is a premier real estate and hospitality organization, dedicated to delivering exceptional tenant and guest experiences. The company is known for their commitment to high-quality service and operational excellence. They are looking to add a Concierge to their team. They foster a professional and welcoming environment for both employees and clients.

$65k - $75k

Our client is seeking a Concierge to serve as the primary point of contact for tenants, visitors, and guests. This role ensures seamless service delivery through coordination of reservations, event support, and daily operations. The ideal candidate will maintain a polished front-of-house presence and collaborate effectively with internal teams and external partners.

• Serve as the primary point of contact for tenants, visitors, and guests, providing courteous and solution-oriented assistance.
• Coordinate reservations, room bookings, and tenant service requests to ensure seamless experiences.
• Maintain a polished and welcoming front-of-house presence at all times.
• Assist with event setup, guest reception, and on-site logistics in collaboration with the Event Manager and Director of Events.
• Support catering partners during events to ensure smooth execution and service quality.
• Oversee day-to-day operations, ensuring spaces are clean, organized, and ready for use.
• Monitor inventory of supplies and amenities, coordinating replenishment as needed.
• Ensure compliance with building policies, safety protocols, and company standards.
• Communicate effectively with property management, security, and maintenance teams to support tenant needs.
• Anticipate tenant and guest needs to enhance overall satisfaction and experience.

• 1 - 3+ years of experience in concierge services, front desk operations, or hospitality environments.
• Exceptional customer service and interpersonal skills with a professional and polished demeanor.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Effective communication and problem-solving skills.
• Ability to support events and work flexible hours as needed.
• Proficiency in managing guest requests and coordinating with multiple teams.

• Experience in luxury or Class A office amenities.
• Familiarity with event support and hospitality-driven operations.
• Strong organizational skills and ability to manage multiple priorities.
• Collaborative mindset and comfort working in team-oriented settings.
• Knowledge of hospitality standards and guest service best practices.
  
  Basic knowledge of safety and emergency procedures.
• Ongoing professional development in customer service or event management is a plus.

• Bachelor’s degree in Hospitality, Event Management, Business, or a related field is preferred.
• Equivalent experience in hospitality or concierge services may be considered.

• Client-provided benefits available, upon eligibility.