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Front Desk Operations Lead — Guest Experience

Job in New York, New York County, New York, 10261, USA
Listing for: Highgate Hotels, LP
Full Time position
Listed on 2026-08-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

Highgate Hotels, LP is hiring a Front Desk Manager for Hyatt Regency Times Square in New York. The role oversees front office operations, provides leadership to front desk staff, and ensures guest services meet Paramount standards.

The position requires strong supervision and a hands-on approach to daily hotel operations. The Operations Manager will support the Director of Front Office, maintain a visible lobby presence, and coordinate shift coverage in F&B as needed.

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