Housekeeping Manager - Waldorf Astoria New York

Job Description

After undergoing a transformative restoration, The Waldorf Astoria New York is now open and has reignited its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.

After undergoing a transformative restoration, The Waldorf Astoria New York is now open and has reignited its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests with the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Manager
, you’re not just overseeing daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Oversee daily housekeeping operations:
  Manage cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Ensure room readiness:
  Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently
• Manage departmental processes:
  Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
• Conduct inspections:
  Oversee and perform room and public area inspections to maintain high-quality standards and compliance
• Inspire and develop the team:
  Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality
. Acting with Integrity and always doing the right thing. Inspiring others through Leadership
. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now
, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’…