Dual Assistant General Manager

Position: DUAL ASSISTANT GENERAL MANAGER
Location: Carle Place

You're a hospitality professional who thrives on creating exceptional guest experiences while driving operational excellence.

You know how to balance guest satisfaction, team development, financial performance, and brand standards across multiple properties.

If leading teams, supporting hotel operations, and helping two hotels perform at their best sounds like your next opportunity… keep reading.

The Role As our Dual Assistant General Manager, you will provide operational leadership and support for both the Homewood Suites by Hilton Carle Place and Spring Hill Suites by Marriott Carle Place. Reporting to the General Manager, you will help oversee the day-to-day operations of both hotels, ensuring outstanding guest service, team engagement, operational efficiency, and financial performance.

You'll serve as a key leader for hotel departments, support property initiatives, and help ensure both hotels consistently achieve brand standards and business objectives.

What You’ll Be Doing Assist in leading the daily operations of the Homewood Suites by Hilton Carle Place and Spring Hill Suites by Marriott Carle Place Support efforts to achieve guest satisfaction, revenue, profitability, and quality goals across both properties

Foster a positive and service-driven culture that promotes employee engagement and accountability

Recruit, train, coach, and develop hotel team members and department leaders

Ensure compliance with Hilton and Marriott brand standards, company policies, and operational procedures

Monitor guest feedback and implement action plans to enhance the guest experience

Support departmental operations including Front Office, Housekeeping, Maintenance, Food & Beverage, and other hotel functions as applicable

Assist in managing labor costs, expenses, and overall financial performance

Conduct property inspections to maintain cleanliness, safety, and operational excellence

Help oversee safety, security, and risk management programs

Partner with Sales, Revenue Management, and Operations teams to achieve business objectives

Handle guest concerns and service recovery situations with professionalism and urgency

Prepare reports, participate in management meetings, and support strategic initiatives

Assume leadership responsibilities in the absence of the General Manager Why You’ll Love It Here Opportunity to help lead two well-recognized hotel brands

Exposure to both Hilton and Marriott operating platforms and best practicesA highly visible leadership role with opportunity for professional growth

Collaborative culture focused on service, results, and team development

The ability to make a meaningful impact on guest satisfaction and hotel performance

Ready to Lead the Hotel?

If you’re ready to build a strong team, elevate the guest experience, and lead a hotel you’re proud of. We’d love to meet you.

Apply now and let’s create something exceptional together.

EOEWhat Makes You You Previous hotel management experience required, preferably as an Assistant General Manager, Operations Manager, or Department Leader Experience working with Hilton, Marriott, or other major hotel brands strongly preferred

Strong understanding of hotel operations, guest service, and financial management

Demonstrated leadership skills with the ability to motivate and develop teams

Experience managing multiple priorities in a fast-paced hospitality environment

Ability to analyze operational and financial performance and implement effective solutions

Excellent communication, problem-solving, and organizational skills

Proficiency with hotel management systems, Microsoft Office, and reporting tools

Strong commitment to guest satisfaction and service excellence

Results-oriented with a focus on accountability and continuous improvement

Bachelor’s degree in hospitality management, Business, or a related field preferred.

Flexible to work any shifts including holidays, weekends, and evenings as business needs require.

Passion for hospitality and creating unforgettable guest moments
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