Director of Sales

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.

The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.

Mission Statement

To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.

Our Purpose

The Standard’s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.

Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell. To understand why it exists, is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it.

We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE!

#Standard Family

Job Title:

Director of Sales, The Standard High Line

Reporting to:
Managing Director

Job Purpose:

The Director of Sales is responsible for the planning, development, execution and overall management of sales programs consistent with, and supportive of, the overall business objectives of the hotel for both core and outer markets.

Duties and Responsibilities:

• Lead sales team to drive results from sales related segments and achieve overall hotel revenue goals;
• Achieve non-revenue related goals such as KPIs, proactive sales efforts, cross-selling, etc;
• Direct and coordinate company sales functions;
• Develop and coordinate sales selling cycle and methodology;
• Analyze and evaluate the effectiveness of sales, methods, costs and results;
• Develop and manage sales budgets, and oversee the development and management of internal operating budgets;
• Directly manage major and critical developing client accounts, and coordinate the management of all other accounts;
• Recruit, train, supervise and evaluate department staff;
• Participate in the development of new project proposals;
• Establish and implement short- and long-range goals, objectives, policies, and operating procedures;
• Represent the company at various community and/or business meetings to promote the company;
• Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs;
• Promote positive relations with partners, vendors, and distributors;
• Recommend and administer policies and procedures to enhance operations;
• Work with department managers and corporate staff to develop annual, five year and ten year business plans for the company;
• Establish and implement short and long-range departmental goals, objectives, policies, and operating procedures;
• Serve on planning and policy-making committees;
• Support all hotel wide training, guest relations, branding and cultural initiatives;
• Maintain awareness of all department operational challenges and assist when appropriate;
• Attend hotel wide social, community and associate functions.

Qualifications, Knowledge and

Skills:

• 8 years of Sales experience;
• Strong leadership and communication skills;
• Compute accurate mathematical calculations;
• Fluency in English both verbally and non-verbally;
• Previous experience in hospitality industry, preferably a 4 or 5 star hotel;
• Familiarity with statistical reports;
• Experience in strategic planning and execution;
• Knowledge of contracting, negotiating, and change management;
• Knowledge of structuring sales quota goals and revenue expectations;
• Ability to understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance;
• Ability to motivate teams to produce quality materials within tight time frames and simultaneously manage several projects;
• Ability to participate in and facilitate group meetings;
• Ability to:
  • Perform job functions with attention to detail, speed and accuracy;
  • Prioritize and organize;
  • Be a clear thinker, remaining calm and resolving problems using good judgment;
  • Provide clear directions;
  • Follow up with subordinates to ensure completion of projects assigned;
  • Understand guest’s service needs;
  • Work cohesively with co-workers as part of a team;
  • Maintain confidentiality of guest information and pertinent hotel data;
  • Understand market segmentation, yield and…