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Hotel Operations Manager
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-15
Listing for:
Horizon Hospitality Associates, Inc
Full Time
position Listed on 2026-08-15
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management
Job Description & How to Apply Below
We are seeking a Hotel Operations
Manager to join the leadership team at our premier, Forbes Four-Star luxury all-suite hotel in Oneida County, NY
. In this role, you will lead a dedicated front office team, mentor staff to deliver personalized service, and uphold 5-Star hospitality standards
Compensation:
Commensurate with experience+ bonus, full benefits and relocation paid, PTO, world-class dining and entertainment discounts, and more!
Key Responsibilities:
- Lead & Mentor: Train and hold teams accountable to Forbes service and image standards.
- Operations: Manage daily front desk/services tasks, scheduling, labor costs, and property management systems (LMS, Hot Sos).
- Financials: Adjust selling strategies to maximize occupancy, manage expenses, and prepare 10/30-day forecasts and budgets.
- Guest Relations: Resolve guest issues with poise and composure to ensure an exceptional stay.
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