Global Head of Hospitality
Listed on 2026-08-18
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Hospitality / Hotel / Catering
Event Management & Planning, Hotel Management
Position Overview
The Global Head of Corporate Dining & Hospitality defines and delivers a best-in-class hospitality experience across the firm’s global offices. Operating in a high-performance, client-focused environment, this leader ensures that employees and external stakeholders receive exceptional service, discretion, and consistency aligned with top-tier luxury hospitality standards.
In an alternative asset management environment where time, discretion, and performance are paramount, hospitality is more than a benefit—it is infrastructure and core to our firm culture. A best-in-class dining program reduces friction in the workday, enhances collaboration, and reinforces the firm’s commitment to excellence. This role ensures that every interaction, whether a quick team meal or a critical investor meeting, reflects the firm’s standards and values.
This role oversees a fully subsidized, market-leading employee dining program that serves as a strategic differentiator in talent attraction, retention, and daily productivity. The position also has global responsibility for client-facing hospitality, reception, conference services, and wellness across the firm’s primary offices in New York, Greenwich, El Segundo, London, and Mumbai. The ideal candidate is a visionary, operationally strong leader with experience managing complex organizations, executing high-impact events, and leading high-performing teams.
The role requires upholding the firm’s exacting standards while driving efficiency, consistency, and innovation. With executive oversight of dining, hospitality services, reception, the client conference center, and fitness & wellness, this leader ensures that every experience reflects the excellence, precision, and professionalism of the Apollo brand.
- Lead an established global hospitality program aligned with the firm’s brand: understated, high-touch, and execution-focused
- Guest
Experience:
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues - Position dining and hospitality as a core employee benefit and productivity driver
- Establish further global standards with flexibility for regional nuance
- Serve as a trusted partner to senior leadership on workplace experience and client engagement
- Partner with the firm’s Regional Heads of Workplace Operations and the Global Head of Design & Construction to bring new locations online
- Set clear KPIs and dashboards; monitor, audit, and course-correct to ensure alignment with strategic goals
- Design and oversee a best-in-class, fully employer-funded dining program across all offices
- Own operational performance across all regions, ensuring cohesion and consistency
- Ensure seamless, high-quality daily service with no-friction access for employees (speed, consistency, availability)
- Curate elevated, rotating menus that balance: premium quality and variety, health and wellness, and efficiency for fast-paced schedules
- Benchmark against top peer firms, private clubs, and luxury hospitality operators
- Continuously refine the program using feedback, utilization data, and evolving workforce expectations
- Deliver discreet, high-touch hospitality for investor meetings, board engagements, and senior leadership interactions
- Coordinate executive visits, high-profile client meetings, and international delegations with exceptional attention to detail.
- Oversee client-facing venues and VIP service standards (white-glove where appropriate, invisible where expected)
- Ensure absolute confidentiality and precision execution for key meetings and events
- Partner strategically with Workplace Operations, Security, Investor Relations, Human Capital, Executive Assistants, and senior stakeholders to ensure seamless, integrated guest experiences.
- Select and manage best-in-class hospitality vendors, chefs, and operators in each market
- Negotiate and manage significant global budgets while maintaining uncompromising quality
- Implement consistent…
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