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Luxury Front Desk Agent — Guest Experience
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-18
Listing for:
Hard Rock International
Full Time
position Listed on 2026-08-18
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Customer Service Rep
Job Description & How to Apply Below
Hard Rock Hotel New York seeks a Guest Services Agent to deliver high-touch, luxury experiences at the front desk, welcoming guests and guiding their stay from arrival to departure.
You will manage check-ins/outs, verify guest profiles, reservations, and billing, and work with housekeeping, engineering, concierge, and security to ensure seamless service. We offer competitive benefits and a vibrant, brand-driven culture.
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