P&C Host Supervisor

As a Host Supervisor, you’ll be the first face of Pick & Cheese—welcoming, guiding, and connecting with our guests to ensure every visit feels both effortless and unforgettable. More than just a greeter, our Hosts embody the spirit of New York hospitality: energetic, knowledgeable, and approachable. You’ll share insider tips about our restaurants and bars, highlight upcoming live performances, and help guests navigate the hall so they can make the most of their time with us.

• Greet and welcome guests with professionalism, warmth, and personality.
• Answer phones with a warm personality and a smile in your voice.
• Make reservations for guests (Resy), verify existing reservations, and guide guests to alternative times and dates for those times that are fully booked.
• Provide clear directions and prompt answers to questions, always with a guest-first mindset.
• Assist with opening, closing, and side duties to keep the halloperatingsmoothly.
• Support cleanliness by ensuring walkways andcommon areasare inviting and safe.
• Collaborate with team members to create a seamless guest experience across shifts.
• Communicate guest feedback and questions to management to continuously elevate our service.
• Represent the Pick & Cheese brand with pride, positivity, and genuine hospitality.
• Assist the management team in maintaining standards of service.
• Maintain the Resy Guest Book in order to build a great catalog and increase repeat guest retention.
• Guide, mentor and lead the host team in order to elevate the overall guest experience.

• Prior NYC hospitality or restaurant experience is required.
• A natural communicator—bilingual skills are a plus.
• Energetic, fun, and passionate about delivering memorable guest experiences.
• Able to stand for extended periods and lift to 50 lbs.

• Medical benefitsavailablefor hourly team members averaging 30+ hours/week (after 90 days).
• 401(k) eligibility after one year of service (for individuals 21+).
• Bepart of New York’s newest cultural destination—help us bring Pick & Cheese to life every day.

Join the Pick & Cheese team at Shaver Food Hall — where exceptional hospitality meets creativity, and every moment matters.

Weparticipatein the E-Verify program. As part of our commitment tomaintaininga legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer
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