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Luxury Guest Experience Agent (Front Desk
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-21
Listing for:
124 Hard Rock Hotel NYC LLC
Full Time
position Listed on 2026-08-21
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Location: New York
Hard Rock Hotel New York seeks a Guest Services Agent to deliver a high-touch, luxury guest experience. You will greet guests, manage front desk operations, and be a trusted resource throughout their journey, ensuring exceptional first and last impressions.
This role emphasizes warmth, efficiency, and attention to detail to elevate every guest interaction. Collaboration with Housekeeping, Engineering, Concierge, Security, and Leadership is essential to support seamless service delivery,
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