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Director of Guest Experience & Fan Engagement
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-22
Listing for:
New York Racing Association
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Guest Services
Job Description & How to Apply Below
New York Racing Association seeks a Director, Guest Experience to lead strategic vision and operational execution of hospitality at Belmont Park and Saratoga Racecourse. This senior role drives fan engagement across arrival to departure and oversees admissions, ushers, tours, and guest services.
The ideal candidate combines hospitality leadership with operational excellence, has experience scaling guest services in sports/entertainment venues, and can build high-performing teams while driving
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