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VIP Hospitality Services Lead — Five‑Diamond Service

Job in New York, New York County, New York, 10261, USA
Listing for: Resorts World New York City
Full Time position
Listed on 2026-08-22
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Hospitality & Tourism, Guest Services, Hotel Management
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: New York

Resorts World New York City in New York, NY is seeking a Hospitality Services Manager to lead VIP guest service, coordinate complimentary items, and uphold five-diamond standards. The role oversees Hospitality Services Executives/Ambassadors and ensures training, payroll, and guest relations for elite guests.

You will collaborate with Housekeeping, Casino Marketing, Front Office, VIP Services and F&B to deliver the highest level of service, greet guests to suites, and coordinate reservations and

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