Housekeeping Manager at Hilton Grand Vacations New York, NY

Housekeeping Manager job at Hilton Grand Vacations. New York, NY.

This role pays between $70,000-$72,000 on an annual basis. We are currently looking for a Housekeeping Manager who is passionate about building lasting vacation memories for owners/guests visiting our resort properties! We have open opportunities to provide you with an outstanding future as a part of our team. As a Housekeeping Manager you would be responsible for executing your position's responsibilities in alignment with our service culture and driving company success through performing the following tasks to the highest standards:

• Routinely inspects units to ensure they are in compliance with the standards of cleanliness set by the department.
• Ensures equipment, supplies, and storage are accurately locked and secured.
• Orients and trains employees on departmental and position procedures and functions, ensuring employees are consistently meeting efficiency and safety standards.
• Assists in the maintenance of a continuous and forward‑thinking cleaning plan, ensuring all areas of the property are cleaned (guest rooms, public common areas, outdoor areas, offices, etc.).
• Assists with hiring, supervising, adapting and training of all staff under the direction of the Housekeeping Department and assists with administrative tasks associated with maintaining accurate documentation (payroll timekeeping records, staff schedules, vacation hours, etc.).
• Ensures that all laundry operations are within efficiency standards and that all in‑house staff or outside contractors are performing according to HGVC standards.
• Investigates accidents and initiates accident reports.
• Recommends corrective action as the need arises.
• Advises management of any unresolved problems or concerns.
• Ensures departmental employees wear accurate designated uniforms at all times.
• Maintains and promotes continuous communication and hospitality service among all members of the department, resort, and region.
• In conjunction with the Executive Housekeeper, supervises guest service ratings and directs efforts to maintain accurate standards.

• High School / GED
• 3–5 years of related experience
• 2+ years of supervisory experience

• BA/BS / Bachelor’s Degree
• 5–7 years of related experience
• 4+ years of supervisory experience
• Union housekeeping experience

We offer a phenomenal benefit package to our full‑time Team Members that includes medical, dental, and vision insurance; a 401K plan; a Paid Time Off (PTO) program; and outstanding travel benefits.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.