More jobs:
Guest Experience & Services Manager
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-22
Listing for:
Highgate Hotels L.P.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
The New Yorker Hotel, operated by Highgate Hotels L.P., seeks a Guest Services Manager to direct Guest Services, Concierge and Uniformed Services/Transportation, delivering attentive, friendly, efficient service while optimizing room revenue and occupancy.
You will lead staffing, training, scheduling and adherence to SOPs, interact with guests, and coordinate with accounting, Housekeeping and Reservations to ensure smooth operations in a demanding hotel environment.
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