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Guest Experience Leader: Elevate Stay
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-27
Listing for:
Hard Rock Hotel New York
Full Time
position Listed on 2026-08-27
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services
Job Description & How to Apply Below
Location: New York
Hard Rock Hotel New York in Midtown Manhattan is seeking a Guest Experience Manager to lead guest relations, monitor satisfaction, and optimize arrival/departure operations while upholding the Hard Rock standards.
You will resolve guest issues, coordinate with front office, F&B and other departments, and drive a culture of polished, personalized service. At least 3 years in similar roles preferred; a comprehensive benefits package is offered.
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