Hospitality & Service Coordinator

New York, United States | Posted on 08/25/2026

Private Family | New York City + Hamptons

$40-$45/hour ($83,200-$93,600 base equivalent + Overtime) | Exceptional Benefits

A private family is seeking a Hospitality & Service Coordinator to join their established household team and deliver polished, thoughtful, highly personalized service across their residences, entertaining, and travel.

Based primarily in New York City, this is a hands‑on service role for someone whose instincts have been formed in truly elevated hospitality-ideally within a Michelin‑starred restaurant, luxury yacht, five‑star hotel, or similarly exacting private‑service environment.

Candidate should have the awareness, high attention to detail, precision, timing, discretion, and anticipatory intelligence that come from the very highest levels of hospitality.

This is a role for someone who understands that exceptional service is about reading a room, noticing what others miss, knowing when to step forward and when to disappear, and creating an environment in which everything simply feels taken care of.

The Hospitality & Service Coordinator delivers elevated, hands‑on, personalized hospitality service to the Principals and their guests across residential properties and travel environments.

Reporting to the Director of Personal Services, this role serves as the primary on‑the‑floor hospitality lead — personally executing meal service, overseeing guest experiences, directing event service teams, and ensuring seamless, consistent daily hospitality operations. This position blends front‑line service execution with operational coordination, creating space for the Director of Personal Services to focus on strategic leadership, cross‑property alignment, and long‑term hospitality planning.

As the Personal Services structure continues to evolve, this role will progressively assume expanded operational leadership in refining service standards, strengthening team execution, and ensuring consistency across properties.

The role requires discretion, polish, anticipation, and the ability to confidently represent the household in direct interaction with Principals, guests, vendors, and affiliated entities.

Travel: Frequent travel as required based on hospitality needs and Principal’s request.

Front‑Line Meal Service: In collaboration with Culinary Manager, personally provides meal and beverage service for Principals and guests at residences, aircraft, and events.

Guest Experience Leadership: Serves as the primary hospitality point of contact during gatherings and daily service periods.

Anticipatory Service: Maintains active awareness of preferences, rhythms, and expectations to deliver proactive, intuitive hospitality.

Request Coordination: Ensures all Principal and guest requests are fulfilled promptly and communicated clearly across teams.

On‑Site Service Direction: Directs service flow during high‑visibility moments and complex service environments.

Event Execution Lead: Leads on‑site execution of Principal events across properties in partnership with the Director of Personal Services.

Service Staff Supervision: Provides real‑time leadership and oversight of Hospitality Assistant(s), special event service staff, and temporary teams during events.

V endor Coordination: Directs on‑site coordination of vendors, rentals, and event partners in alignment with established hospitality plans.

Service Design Implementation: Executes event design and tabletop planning as directed by the Director of Personal Services and Aesthetics & Estate Assets Manager.

Post-Event Documentation: Captures guest preferences, service notes, and operational insights for future planning.

Closet & Wardrobe Service Support: Oversees day‑to‑day execution of Principal closet readiness in coordination with appropriate teams. Maintains closet protocols and coordinates with estate teams to maintain wardrobe inventories.

Special Events Wardrobe: Assists with special events and on‑camera wardrobe logistics under direction of Director of Personal Service supporting both Principals with proper…