Front Office Operations Lead: Guest Experience
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-30
Listing for:
Highgate Hotels L.P.
Full Time
position Listed on 2026-08-30
Job specializations:
-
Hospitality / Hotel / Catering
Job Description & How to Apply Below
Highgate Hotels is seeking an Operations Manager for its New York City property to lead Front Office operations and improve productivity across departments including F&B, Housekeeping, and Engineering. The role requires strong supervisory skills and a proactive presence to guide staff and guest experiences.
The ideal candidate will manage lobby operations, handle guest requests, and oversee night audit activities while ensuring Paramount standards and effective interdepartmental collaboration.
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