General Manager | Park Boathouse

LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.

Sounds like a winning formula for you.

Join us!

The General Manager is responsible for overseeing all aspects of operations at the Central Park Boathouse, including restaurant service, private events, catering, guest experience, financial performance, staff leadership, and venue operations. This role ensures the venue maintains exceptional hospitality standards while maximizing profitability and operational efficiency in a high-volume luxury environment. The GM serves as the senior on-site leader and brand ambassador for one of New York City’s premier dining and event destinations.

• Direct daily operations of the restaurant, event spaces, outdoor dining, and boating concessions.
• Ensure seamless execution of weddings, corporate events, private dining, and seasonal programming.
• Maintain high standards of service, cleanliness, safety, and guest satisfaction.
• Oversee opening/closing procedures and operational readiness.
• Practice safe work habits and complete company and venue safety and general compliance training.

• Recruit, train, mentor, and manage department heads and hourly staff.
• Foster a culture of hospitality excellence, accountability, and teamwork.
• Conduct performance reviews and implement staff development plans.
• Ensure compliance with labor laws, union agreements (if applicable), and HR policies.

• Manage P&L performance, budgeting, forecasting, and cost controls.
• Monitor labor, food, beverage, and operational expenses.
• Drive revenue growth through strategic programming, events, and guest experience initiatives.
• Analyze financial reports and implement corrective action where needed.

• Maintain a luxury-level guest experience for restaurant patrons and event clients.
• Resolve escalated guest concerns professionally and efficiently.
• Build relationships with VIP clients, wedding planners, tourism partners, and community stakeholders.

• Partner with sales and catering teams to execute high-profile events.
• Ensure flawless coordination between culinary, operations, and event staff.

• Ensure adherence to NYC health regulations, food safety standards, liquor laws, and venue policies.
• Maintain emergency preparedness and operational risk management procedures.
• Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
• Adheres to the Legends Global and venue company policies.
• Complete other duties as assigned by management.
• Available to work non-traditional hours (Nights, Weekends & Holidays).

• 7–10+ years of senior hospitality or venue management experience.
• Experience managing high-volume restaurants, event venues, hotels, or landmark properties.
• Bilingu…