Revenue Manager

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

The Revenue Manager assists the Market Director of Revenue Management and the entire reservation sales team in a manner that allows the company to optimize revenues and for making our brand promise come alive through the delivery of high-level services to our customers. Responsible for achieving revenue goals of designated properties through analyzing various sales trends and data and implementing sales restrictions and inventory controls accordingly.

Must ensure correct placement and rate positioning on all distribution channels and be able to increase the Hotels’ market share.

• Support revenue management and distribution team goals and strategies
• Review, analyze, and communicate day-to-day changes, available inventory, and transient pace for designated hotels using various IdeaS, Syn Xis, Business Intelligence systems.
• Work with Revenue Team to develop, implement, maintain, and measure revenue impacting strategies.
• Review and analyze market and competitive intelligence on a regular basis
• Create analytical adhoc reports as directed by the Area Director of Revenue(s) providing in-depth, targeted, information.
• Support the hotels’ yield efforts, via analysis and reporting that ensure that all segments and distribution channels are “mined” for revenue opportunities based on budget, forecast, pace and market demand.
• Work with and maintain an innovative, forward-thinking team attitude, driven towards improvement.
• Maximize the potential and ensure proactive and accurate maintenance and management of all systems:
  IdeaS, Opera, Syn Xis, and Business Intelligence
• Provide analytical research documents and reports in supporting your hotels strategic ideation process
• Identify and communicate demand periods (high and low) for which a strategic plan is needed; build the strategic plan in conjunction with Revenue Team
• In each hotel’s Weekly Strategy/Yield Meetings, provide insight and recommendations in terms of pricing, availability, market demand and promotional opportunities for all segments and channels.
• Complete projects in conjunction with hotels and regional needs as assigned by Area Director(s) or Regional Director of Revenue.
• Use analysis to update selling restrictions and inventory controls in IdeaS and/or Syn Xis as required.
• Authorize update of selling restrictions in other distribution channels on daily basis ensuring rate integrity.
• Review all reports for 100% accuracy prior to general release
• Interface with Front Office Managers on same-day selling strategies
• Must maintain technical expertise on all relative components of IdeaS, Syn Xis, Opera, Excel and other tools.
• Ensure that all resources are utilized to maintain and/or increase RevPAR Index and Net Revenue.
• Conduct detailed displacement analysis for groups and long terms business as needed.
• Support other areas of revenue, sales, operations, and marketing as necessary.
• Lead your hotel revenue team(s) and daily revenue process in the absence of the (Area) Director of Revenue Management.

Consistently…