Hospitality Associate

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

The Hospitality Associate is responsible for delivering a seamless workplace hospitality experience through amenity management, workplace readiness, meeting support, and exceptional service for employees, clients, and visitors. The role serves as a visible workplace ambassador, ensuring shared spaces remain clean, stocked, professional, and guest‑ready throughout the business day.

• Maintain pantries, cafés, beverage stations, wellness rooms, and shared spaces to hospitality standards.
• Conduct routine workplace inspections and floor audits.
• Monitor and replenish food, beverage, and workplace supplies.
• Ensure amenities and common areas are clean, organized, and presentation‑ready

• Provide coverage for reception, assisting with inquiries and special requests via phone, email, and in‑person
• interactions, delivering proactive and personalized service.
• Deliver a welcoming, hospitality‑focused experience for employees, clients, and visitors.
• Respond to workplace and hospitality‑related requests.
• Partner with workplace teams, vendors, and service providers to maintain workplace readiness.

• Support meeting and conference room readiness, setups, resets, and room turnover.
• Coordinate catering deliveries, refreshments, and hospitality services.
• Assist with event logistics and special workplace events.

The Hospitality Associate may provide support in the following areas during peak periods and/or in staff absences:

• Mail distribution and package handling.
• Reprographics and printing support.
• Vendor escorting and coordination.
• Work order submission and service tracking.
• Administrative and operational support for workplace initiatives and special projects.

• High school diploma or equivalent required.
• 1+ years of hospitality, conference services, catering, event operations, or client‑facing service experience within a
• corporate or hospitality environment.
• Strong customer service, communication, and relationship‑building skills with a hospitality‑first mindset.
• Highly organized and detail‑oriented, with the ability to anticipate needs, manage competing priorities, and deliver
• polished, client‑ready experiences.
• Proficient in Microsoft Office and workplace technology tools.
• Ability to collaborate effectively with employees, clients, and visitors in a fast‑paced environment.

The salary range for this role at the noted RRD location is $20.53 - $28.70 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs.…