Front Desk Receptionist Job New York New York USA,Hospitality / Hotel / Catering

Location: New York

Our front desk receptionists work in residential buildings, not offices. You welcome residents and their guests, manage visitor access, log and hand out packages, and keep accurate records in our building software. If you are organized and like a clear routine, this role is a good fit. No front desk experience is needed; we train you.

Royale Company staffs the front desks of luxury residential high-rises - some of the best-known buildings in the city. We move fast: you'll hear from us within one business day, and most candidates complete the hiring process within a week.

The Job

You are the face of the building. On a typical shift you will:

Welcome residents and guests and manage visitor access
Receive, log, and distribute packages and deliveries
Coordinate vendor and contractor access
Keep the lobby and front desk organized and presentable
Monitor the entrance and report issues to management
Maintain records in the building software (training provided)

Specific Schedule

Fixed schedules with evening (3pm-11pm) and overnight (11pm-7am) shifts available. Weekend coverage is included. Tell us your availability and we'll match you to a compatible shift.

What We Expect

Customer service experience in retail, hospitality, front desk, or similar roles
Reliability and punctuality
Professional appearance and grooming standards required by building client.
Weekend and holiday availability, depending on shift
Background check required (at our cost)

What You Get

Hourly pay as shown above - based on experience and shift
Health insurance
Commuter benefits
Holiday tips
Growth opportunities into superintendent, building manager, and operations roles
Uniform provided

Hiring Process

Fill in the application form (about 5 minutes, including your resume)

Conduct a 7-minute pre-recorded video interview, on your own time

Speak with our team on a brief call

Accept your offer and complete a quick background check

Royale Company is an equal opportunity employer. Many new hires start within about a week of applying.

Royale Company staffs concierge, front desk, lobby and maintenance teams in residential and commercial buildings. If you have hospitality, retail or security experience, you already have the skills. Get a steady schedule, upfront pay, benefits, paid training and a clear path to grow into higher-level roles.