Room Attendant – Hotel Housekeeping

Reikart House, A Tribute Portfolio Hotel – Amherst, NY

Exceptional. Unique. Independent.

At Reikart House, every day is a performance - and every employee plays a role in telling our story.

A beautifully prepared guest room doesn't happen by accident. It takes someone who cares about the details, takes pride in their work, and understands that cleanliness, comfort, and presentation are essential to the guest experience.

As a Room Attendant
, you'll clean, sanitize, stock, and prepare guest rooms and hotel public areas to established standards of cleanliness and presentation. We're looking for someone dependable, detail-oriented, comfortable with physical work, and proud of creating clean, welcoming spaces.

Previous hotel housekeeping or cleaning experience is not required
.

Our goal is simple:
To make a difference in people's lives through service.

Every room you prepare is an opportunity to create a clean, comfortable, and welcoming experience. Great housekeeping isn't just about clean rooms - it's about creating an environment where guests feel welcomed, comfortable, and confident in their stay.

• Takes pride in maintaining high standards of cleanliness and presentation
• Pays close attention to detail
• Has basic knowledge of cleaning principles and cleaning products
• Can safely operate standard housekeeping and cleaning equipment
• Is dependable and maintains a friendly, courteous demeanor
• Can understand and follow verbal and written instructions
• Is comfortable performing physical work throughout an eight-hour shift
• Can work independently and as part of a team
• Takes responsibility for hotel equipment, keys, supplies, and property
• Immediately reports unsafe conditions, maintenance concerns, and damaged property

Responsibilities include:

• Clean and prepare guest rooms, hallways, public areas, and other assigned hotel spaces
• Clean and sanitize bathrooms, showers, tubs, toilets, sinks, mirrors, floors, and other surfaces
• Strip and remake beds using fresh linens and inspect beds and surrounding areas for cleanliness
• Dust, polish, vacuum, and clean furniture, fixtures, floors, windows, doors, walls, and other surfaces
• Replace towels, toiletries, guest amenities, literature, hangers, blankets, pillows, and other supplies
• Set up and maintain clean, organized, and properly stocked housekeeping carts and storage areas
• Inspect guest room locks, lights, televisions, faucets, and other equipment and report maintenance concerns
• Secure and maintain custody of keys, equipment, supplies, and hotel property
• Assist with laundry by sorting soiled linens, operating commercial laundry equipment, folding clean linens, and distributing them to housekeeping areas
• Clean patio and balcony areas as assigned
• Work with other hotel departments to support overall hotel operations
• Maintain a friendly, cheerful, and courteous demeanor
• Follow all housekeeping, safety, sanitation, and security procedures
• Perform other duties as assigned

• Familiar with basic cleaning principles, products, and housekeeping equipment
• Able to identify dirt, dust, debris, and cleanliness concerns
• Able to read and follow written and verbal instructions
• Comfortable with frequent lifting, pushing, pulling, reaching, bending, kneeling, and walking
• Able to safely maneuver a fully loaded housekeeping cart
• Comfortable working with arms raised overhead as needed
• No previous experience required
• Possesses at least ninth-grade reading and writing skills

• Eight-hour shifts; weekends and holidays may be required
• Ability to lift up to 50 lbs. and regularly push/pull equipment and a fully loaded housekeeping cart
• Ability to stand, walk, bend, kneel, reach, and perform strenuous physical activity throughout the shift
  
  Ability to operate vacuums, floor buffers, carpet‑cleaning equipment, ladders/step stools, cleaning carts, and commercial laundry equipment
• Exposure to cleaning products and chemicals used in housekeeping operations

At Reikart House, you'll be more than just the person who cleans a room. You'll be an important part of the guest experience, helping create spaces that feel clean, comfortable, cared for, and ready to welcome each guest.

Our Housekeeping Team is built on:

Integrity in Conduct Cooperation in Action Excellence in Performance Engagement Flexibility Being Equipped and Empowered Community Trust

If you take pride in your work, notice the details, enjoy being part of a team, and…