Housekeeper, Hospitality ​/ Hotel ​/ Catering

Job Details

• Job Location:
  
  La Quinta NYC Central Park
  - New York, NY 10023
• Position Type:
  Full Time
• Education Level: High School
• Job Shift: First/Day
• Job Category:
  Hospitality
  - Hotel

Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

• Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. (80%)
• Picking up trash.
• Changing linen and making the bed.
• Cleaning entire bathroom.
• Sweeping and dusting guest room.
• Cleaning the windows and balcony.
• Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%)
• Receive assigned section keys, supplies and any priority room requests from the Executive Housekeeper. Turn in keys and unused supplies at end of shift. (5%)
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)
• Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room. (3%)
• Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed. (2%)
• Miscellaneous duties as assigned or directed.

• Education:
  
  No formal education required.
• Experience:
  
  Prior housekeeping experience desirable.
• Skills and Abilities:
  • Must be able to communicate in English.
  • Must have the ability to clean rooms during an eight-hour working day.
  • Self‑starting personality with an even disposition.
  • Ability to meet standards of appearance.
  • Can communicate well with guests.
• No. Of employees supervised:
  None.
• Travel Required:
  
  None.
• Hours
  
  Required:
  
  Scheduled days and times may vary based on need and occupancy.

Lifting/Pushing/Pulling/Carrying: Constantly pushing loaded supply cart from room-to-room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry shoot, operating vacuum.

Bending/Kneeling: Constant bending and kneeling to clean bathroom, vanity and making beds. Dusting requires bending to reach low areas on furniture.

Mobility: Movement to reach all areas of responsibility to include closet shelves, windows, ledges, pipes, under beds, behind furniture.

Continuous Standing: Continuously standing and/or walking to accomplish all that is required for position.

Driving: No driving required.

• Inside: 100% of 8 hours.
• Climbing Stairs:
  Up to approx. 40 steps, 10% of 40 hour week.
• Hearing:
  Minimal. Guests approach with requests and questions.
• Vision:
  Critical. To assess required reaction to meet standards.
• Speech:
  Minimal. Can utilize alternate communication.
• Literacy:
  Minimal. Can utilize alternate training tools.
• Chemicals/Agents:
  Standard Eco‑Lab cleaning chemicals.
• Protective Clothing:
  Gloves (optional), approx. 20% of 8 hours;
  Goggles, approx. 3% of 8 hours.
• Equipment Operation:
  Vacuum cleaner.