Meeting and Events Planner Job New York New York USA,Hospitality / Hotel / Catering

Location: New York

Position Title:

Meeting and Events Planner Pay 7 Salary: $30-$33/hr Other Forms of Compensation:

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

Working as a Meeting and Event Planner, you are responsible for Guest Services for a Conference Center. You will manage a team of coordinators and receptionists. You will be responsible for ensuring guest’s needs are met with high level of customer services. Additionally, you will be responsible for the following:

Key Responsibilities

Plans and communicates to all departments the expressed need of the customer
Works directly with the Sales Training Department to ensure that all details of their trainings/meetings are arranged and space reserved appropriately. Constantly communicates with them to keep abreast of changes, additions and customer comments
Acts as a liaison between the Conference Center and all customers
Prepares all group service orders by using room reservation software
Works closely with the Audio Visual & Conference Services Departments to ensure room set‑ups, A.V. needs, and special requests.
Works closely with the Food & Beverage Department for food quality, menu maintenance and assessing customer feedback
Assists the General Manager in analyzing all aspects of the Training Center operation and reports back on any aspect that does not seem to be functioning properly
Assists the General Manager in analyzing and creating quarterly Operational Review reports including PowerPoint slides and compiling data from the space management system

Qualifications

Bachelor’s degree preferred but not necessary if candidate has related conference services experience
Have a least two years hotel or conference center experience
Abreast of industry trends
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Excellent overall computer skills with advanced knowledge of Excel and Power Point
Proactive mindset to anticipate and support changes in our business
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional customer service abilities

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or…