Hotel Assistant Housekeeping Manager - Elysee

Job Category: Ops
- General Mgmt

Requisition Number: HOTEL
043947

• Posted :
  October 1, 2026
• Full-Time
• On-site

Showing 1 location

Elysee New York
60 E 54th St
New York, NY 10022, USA

• Pay or shift range: $75,000 USD to $80,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Elysée New York is entering a new chapter as an intimate luxury boutique hotel in the heart of Midtown Manhattan. The hotel blends the elegance of a historic New York residence with the warmth and cultural spirit of a European luxury hotel, delivering a guest experience built on genuine hospitality, considered detail, and quiet discretion. Elysée New York is managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies.

Housekeeping protects the atmosphere of Elysée New York through immaculate rooms, discreet service, accurate preparation, and careful handling of every guest's belongings. The department is responsible for guest rooms and suites, public and back-of-house areas, turndown, linen, laundry, uniforms, and housekeeping supplies. Each space should feel considered and ready for the guest, with operational details handled quietly and without worries.

Elysée New York is seeking an Assistant Housekeeping Manager to support the daily execution of the Housekeeping Department. Working closely with the Director of Housekeeping and Housekeeping Manager, this leader will direct assigned shifts, inspect guest rooms and public areas, coordinate room readiness, coach team members, and resolve guest or operational concerns. The Assistant Housekeeping Manager will help translate Elysée New York standards, Leading Quality Assurance criteria, and Forbes Five-Star expectations into consistent daily behavior.

• Assume responsibility for the assigned shift and maintain an active presence across guest floors, public areas, laundry, linen and uniform operations, and back-of-house spaces.
• Review occupancy, arrivals, departures, VIPs, returning guests, known preferences, priority rooms, out-of-order rooms, and the daily assignment board at the start of the shift.
• Monitor attendance, call‑ins, room assignments, workload, productivity, and room status, and adjust coverage within the approved operating plan and applicable union procedures.
• Complete an accurate pass‑on for the next shift and elevate unresolved guest, staffing, maintenance, safety, and supply concerns to housekeeping leadership.

• Inspect checkout, stayover, turndown, VIP, and showroom rooms, along with public and back‑of‑house areas, and correct deficiencies before release whenever possible.
• Prioritize rush rooms and special preparations with Front Office, verify final room status in the designated system, and communicate delays before they affect the guest.
• Document maintenance defects, coordinate access with Engineering, and confirm that completed repairs meet housekeeping presentation and cleanliness standards.
• Verify the correct placement and condition of linen, terry, amenities, equipment, guest supplies, and personalized room preparations.
• Follow established procedures for Do Not Disturb rooms, refused service, room entry, key control, lost and found, guest belongings, and pest sightings.

• Respond to guest requests and concerns promptly and discreetly, take ownership within assigned authority, and confirm follow‑up before the matter is closed.
• Recognize…