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Guest Experience Director — Drive Service & Revenue

Job in New York, New York County, New York, 10261, USA
Listing for: Highgate
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism, Hotel Management
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below
Location: New York

Highgate Hotels seeks a Guest Services Manager for The New Yorker Hotel in New York City. The role ensures attentive front desk, concierge and transport services while maximizing revenue and occupancy.

Strong leadership, guest focus and SOP adherence are essential. The candidate should bring 5+ years in a hotel or related field (or appropriate degrees with experience), with supervisory experience and proficiency in OPERA CLOUD, Windows, and standard office software.

Are you ready to take on the Guest Experience Director — Drive Service & Revenue role at Highgate?

As a Guest Experience Director — Drive Service & Revenue, you will play an important part at Highgate in New York, NY, United States.

We invite applications for the Guest Experience Director — Drive Service & Revenue position located in New York, NY, United States.

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