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Luxury Guest Experience Lead; Front Office & VIP

Job in New York, New York County, New York, 10261, USA
Listing for: Aman Group
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 77000 - 95000 USD Yearly USD 77000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Luxury Guest Experience Lead (Front Office & VIP)
Location: New York

Aman New York is seeking a Guest Experience Manager to oversee the guest journey from pre-arrival to post-departure in our luxury Midtown property. You will greet guests, review profiles, and coordinate with departments to deliver a tailored, high-touch stay.

The role requires strong communication and a welcoming, proactive personality, with flexibility for day, evening, or overnight shifts in a hybrid operations and office setting.

As a Luxury Guest Experience Lead (Front Office & VIP), you will play an important part at Aman Group in New York, NY, United States.

This posting is for the Luxury Guest Experience Lead (Front Office & VIP) role at Aman Group, based in New York, NY, United States.

We are looking to fill the Luxury Guest Experience Lead (Front Office & VIP) position at Aman Group in New York, NY, United States.

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