Benefits Associate

Overview

Benefits Associate role at Greenwich House. This range is provided by Greenwich House. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $70,000.00/yr

Why work at Greenwich House?

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.

Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more enwichhouse.org.

The Opportunity

The Benefits Associate plays a critical role in supporting the daily operations of the Human Resources department, with a focus on benefits administration, employee communications, compliance audits, and vendor coordination. This individual ensures the accuracy of benefit enrollments, facilitates smooth transitions for new and departing employees, and manages HR-related inquiries promptly and professionally. The Benefits Associate will also act as a key liaison between employees, vendors, and brokers to support a comprehensive, compliant, and employee-focused benefits program.

This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.

• Benefits Administration & Auditing
  • Conduct regular audits to ensure all new hires are timely and accurately enrolled in applicable benefit plans.
  • Perform audits to ensure that employees who have separated due to termination, retirement, or resignation are removed from all benefits programs in a timely manner.
  • Ensure employees are enrolled in employer-paid benefits (e.g., life insurance, short/long-term disability) as applicable.
  • Reconcile monthly benefits invoices (medical, dental, vision, life, disability, etc.) against internal payroll records and vendor data to ensure accuracy and proper payment.
  • Investigate and resolve discrepancies in billing in a timely manner.
  • Maintain and update internal benefits trackers and systems to reflect accurate employee status and enrollment.
• Communication & Education
  • Prepare and distribute timely communications to all employees regarding Open Enrollment, plan changes, and benefit deadlines.
  • Participate in and support new hire orientation sessions to provide benefits overviews and enrollment guidance.
  • Partner with benefits brokers and insurance vendors to organize and facilitate in-house or virtual employee education sessions, health fairs, and wellness events.
  • Draft and circulate employee-friendly FAQs, tip sheets, and newsletters on benefit programs and updates.
• Leave & Accommodation Management
  • Serve as the point of contact for all leave requests, including FMLA, short-term disability, long-term disability, and personal leaves.
  • Coordinate with managers and third-party administrators to track leave timelines, provide documentation, and ensure compliance with federal, state, and organizational policies.
  • Manage requests for reasonable accommodation in accordance with ADA guidelines and consult with HR leadership as needed.
  • Maintain confidential documentation related to leave and accommodations.
• HR Inbox & Employee Support
  • Monitor and manage the Human Resources department's shared email inbox.
  • Respond to employee questions and concerns related to benefits, leave, and HR policies in a courteous and timely manner.
  • Escalate complex or sensitive matters to the appropriate HR staff as needed.

Education & Experience

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 2+ years of…