Benefits Analyst

Job Title: Benefits Analyst

Location: New York, NY

Industry: Human Resources / Benefits Administration

Pay: $25 – $28 / Hour (Contract)

Work Setup: Hybrid (2 days in office, 3 days remote)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Addison Group is partnering with a dynamic and fast-paced organization to help them identify a Benefits Associate with a strong background in Leave of Absence (LOA) administration. This role offers a unique opportunity to support a high-volume, national benefits program while working in a collaborative and customer-focused environment.

The Benefits Associate will be responsible for administering employee benefits programs and managing the leave of absence process. This position plays a key role in providing support to employees and HR teams, ensuring compliance, and resolving benefit-related issues in a timely manner.

• Serve as the primary contact for questions related to employee benefits, including 401(k), pension plans, and voluntary offerings.
• Manage the full lifecycle of leave of absence cases, including employee inquiries, tracking, and coordination with Payroll.
• Partner with insurance carriers to troubleshoot and resolve employee or dependent coverage issues.
• Maintain accurate records and documentation within the global HRIS platform.
• Assist with open enrollment activities, including employee communications and virtual/in-person meetings.
• Stay current on benefit regulations and compliance, including HIPAA and federal/state leave policies.
• Provide exceptional customer service and timely responses to all benefit-related inquiries.

• 2–5 years of experience in benefits administration, with a focus on leave of absence (LOA) processes.
• Familiarity with high-volume work environments (supporting 25,000+ employees preferred).
• Strong interpersonal and problem-solving skills with a customer‑centric approach.
• Proficiency in benefits administration tools, ideally Bswift or similar platforms.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.