Strategy and Operations Lead, Talent

Overview

Rockstar is recruiting for a mission-driven healthcare company dedicated to making life happier and healthier for autistic and neurodivergent adults. This organization addresses a critical gap in care, as autistic adults have historically been overlooked, leading to poor outcomes including high rates of co-occurring mental health conditions. By delivering specialized, insurance-covered mental health services, the company has already helped tens of thousands receive diagnoses, access affirming therapy, and find community, achieving outcomes that meaningfully outperform traditional care.

The company is experiencing rapid growth, with year-over-year revenue increasing threefold, serving thousands of active clients with a team of hundreds of clinicians. They are building a high-ownership, mission-driven team to create something unprecedented for this community.

About the Role

They are hiring a strategy and operations generalist to build the hiring system that will scale the organization.

Over the next 12 months, the individual will be responsible for designing and running the processes that take the team from approximately 30 to 60 people without lowering the bar. Reporting directly to the CEO, they will work closely with senior leaders to turn ambiguous hiring needs into clearly scoped roles, structured interview processes, and fast, reliable decisions.

Hiring is one of the highest-leverage systems in the company, and this role will own it end to end. They will start by being scrappy and hands-on—personally sourcing candidates, running early screens, coordinating interviews, and driving decision flow, while simultaneously building the processes, standards, and systems that make hiring repeatable as the company grows.

If an individual is excited by finding and attracting great talent, thinking from first principles, and building durable systems from scratch in an early-stage environment, this role is designed for them.

You Will

• Build the hiring system:
  Design and run the end-to-end hiring process, from role kickoff to signed offer, ensuring speed, clarity, and quality at every step, while building the system that makes hiring repeatable and scalable.
• Define roles:
  Work with senior leadership to force clarity on role scope, responsibilities, and success criteria, surfacing missing decisions and defining how roles are shaped at the company.
• Design the interview process:
  Translate role definitions into structured interview plans by determining how to best find signal for candidate traits.
• Be a talent magnet:
  Personally hunt for exceptional candidates, using whatever scrappy, creative approaches are needed when standard channels don’t work; make strong candidates excited to join, protecting the bar while setting the tone for the entire hiring process.
• Set the bar:
  Run early screening conversations to quickly cut mismatches and surface real signal; manage hiring processes so the talent bar is always upheld.
• Manage the hiring process:
  Coordinate interviews, drive timely debriefs, and ensure decisions happen quickly, with clear documentation and follow-through.
• Diagnose and fix bottlenecks:
  Regularly review individual role funnels, identify where time or signal is being lost, and implement targeted changes to improve hiring speed and outcomes.

About you

• Have ~2-5+ years of experience in consulting or operating roles at high-growth companies
• Strong first principled thinking and confidence to design systems from scratch and push back on hiring managers and the CEO around role scope, quality, and process
• Find a way to deliver results, being scrappy, being creative, and making things happen
• Build genuine rapport with people and serve as a credible representative of the company
• Highly organized and operationally rigorous, able to own systems and processes end to end, keep things clean, and spot breakdowns before they slow hiring
• Ambitious and growth oriented, with desire for high ownership

More about the Company

The company's culture is a unique mix of thoughtfulness, kindness, and high-performance. The team takes time to eat lunch together every single day in NYC, while also setting ambitious goals and holding…