HRIS Manager

Overview

Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you ll contribute to a comprehensive strategy that attracts, develops and retains top talent. Whether it s identifying future leaders, crafting engaging learning experiences, enhancing offerings that support our people or fostering a workplace culture where everyone feels they belong, your work directly empowers individuals and fuels the company s growth.

Join us and play a vital role in making New York Life an employer of choice for generations to come.

• Manage and deliver configuration, support, and enhancement of SAP Success Factors Employee Central (EC) and Employee Central Payroll (ECP)
• Contribute to platform roadmap, execute against plans with team members, anticipate and mitigate risks, and drive successful service outcomes
• Manage two HRIS professionals including prioritization, coaching, skills development, and performance management
• Lead system configuration, testing, release planning, and deployments
• Partner with HR COEs, Payroll, and Compliance to translate business needs into system solutions, resolve competing requirements and make timely design decisions
• Troubleshoot and resolve complex HRIS issues and serve as escalation point
• Manage vendor relationships and system documentation
• Identify opportunities for automation, AI, and Continuous Improvement and recommend additions to HRIS roadmap aligned to business strategy

• Direct supervisory responsibility for HRIS professionals, including hands-on coaching, technical guidance, development planning, and performance management
• Accountable for platform effectiveness, team performance and service delivery
• Balances individual contributor and leadership responsibilities

• 5-7 years of HRIS or HR Technology experience. Bachelor’s degree preferred
• Significant hands-on experience with SAP Success Factors Employee Central; ECP experience is a plus
• Experience managing, coaching and developing staff
• Strong knowledge of HR processes
• Experience with system releases, upgrades, and user acceptance
• Strong communication, problem-solving, and organizational skills
• Ability to translate business needs into system solutions, influence stakeholders and drive decisions with enterprise impact

Salary Range: $100,000-$128,000

Discretionary bonus eligible:
Yes

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.  to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their…