Manager, HRIS-Core

Overview

Location Designation: Hybrid - 3 days per week

Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, enhancing offerings that support our people or fostering a workplace culture where everyone feels they belong, your work directly empowers individuals and fuels the company's growth.

Join us and play a vital role in making New York Life an employer of choice for generations to come.

The Manager, HRIS-Core is a key member of the HRIS team and is responsible for the successful execution, management and operational performance of the SAP Success Factors Employee Central (EC) and Employee Central Payroll (ECP) modules. This role serves as the functional owner for core HR and payroll platforms, combining deep functional and technical HRIS expertise with people leadership and operational accountability.

This role sets configurations standards, contributes to the platform roadmap, manages system configuration, enhancements, and issue resolution, and manages a small team of HRIS professionals. This role ensures stability, compliance, and continuous improvement of the core HR and payroll systems, partnering closely with HR COEs, Payroll, Technology, and external vendors to deliver scalable, future-state HR technology solutions.

• Manage and deliver configuration, support, and enhancement of SAP Success Factors Employee Central (EC) and Employee Central Payroll (ECP)
• Contribute to platform roadmap, execute against plans with team members, anticipate and mitigate risks, and drive successful service outcomes
• Manage two HRIS professionals including prioritization, coaching, skills development, and performance management
• Lead system configuration, testing, release planning, and deployments
• Partner with HR COEs, Payroll, and Compliance to translate business needs into system solutions, resolve competing requirements and make timely design decisions.
• Troubleshoot and resolve complex HRIS issues and serve as escalation point
• Manage vendor relationships and system documentation
• Identify opportunities for automation, AI, and Continuous Improvement and recommend additions to HRIS roadmap aligned to business strategy.

• Direct supervisory responsibility for HRIS professionals, including hands-on coaching, technical guidance, development planning, and performance management
• Accountable for platform effectiveness, team performance and service delivery
• Balances individual contributor and leadership responsibilities

• 5-7 years of HRIS or HR Technology experience. Bachelor’s degree preferred
• Significant hands-on experience with SAP Success Factors Employee Central; ECP experience is a plus
• Experience managing, coaching and developing staff
• Strong knowledge of HR processes
• Experience with system releases, upgrades, and user acceptance
• Strong communication, problem-solving, and organizational skills
• Ability to translate business needs into system solutions, influence stakeholders and drive decisions with enterprise impact

• Salary Range: $100,000-$128,000
• Overtime eligible:
  Exempt
• Discretionary bonus eligible:
  Yes
• Sales bonus eligible:
  No
• Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward…