Assistant Manager of HR, Retail

The Found Rae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Found Rae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.

The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Found Rae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.

We are seeking a detail-oriented and proactive HR Assistant Manager, Retail to join our growing team. This role will be responsible for managing core HR operations, with a strong focus on Retail HR, recruiting, onboarding, and ensuring the accuracy and compliance of our HRIS system. The ideal candidate has a passion for process improvement, thrives in a fast-paced environment, and demonstrates sound judgment in handling sensitive employee matters and performance documentation.

• Serve as Human Resources Business Partner for U.S. retail teams, providing day-to-day HR guidance, employee counseling, and documentation support across the employee lifecycle.
• Partner closely with Retail Leadership to drive performance management practices, including performance reviews, and the development and execution of performance improvement plans.
• Advise and support managers on employee relations matters, including performance conversations, corrective actions, investigations, and documentation, ensuring alignment with company policy and employment best practices.
• Conduct store visits as needed to build strong relationships with retail teams, assess engagement, and support leadership on people initiatives.
• Partner with hiring managers to assess workforce needs and support timely, high-quality hiring outcomes.
• Manage full‑cycle recruitment for retail roles, including job postings, sourcing, screening, interview coordination, and offer support in partnership with Store and Area Leadership.
• Post and maintain all retail job openings across internal systems and external platforms, ensuring consistency in job descriptions, branding, and compliance.
• Own retail new‑hire onboarding within the HRIS, ensuring an efficient, compliant, and welcoming experience for all new employees.
• Maintain accurate and up‑to‑date employee records in the HRIS, including changes to status, compensation, and role, ensuring data integrity and timely processing.
• Provide support to Office and Fulfillment teams as needed, including employee relations, performance support, and operational HR guidance.
• Prepare and issue employment‑related documentation, including promotion letters, compensation changes, and annual review communications.
• Provide HR systems support and troubleshooting for employees and managers, acting as a first point of contact for HRIS‑related questions.
• Support ongoing compliance initiatives, including I‑9 processing, background checks, training documentation, and audit readiness.
• Partner on employee engagement and learning initiatives across Retail, Office and Fulfillment as needed.
• Track and manage compliance‑related materials and documentation, ensuring records are organized, current, and accessible.
• Maintain confidential records related to employee relations cases, investigations, performance issues, and outcomes.
• Generate and analyze regular and ad‑hoc HR reports on headcount, turnover, recruiting activity, and compliance metrics to support business decisions.

• Excellent interpersonal and written communication skills.
• 3+ years of progressive HR experience, ideally with exposure to recruiting, HRIS administration, and HRBP Support
• Proficiency in HRIS platform
• Strong attention to detail with excellent organizational and time‑management skills.
• Knowledge of HR compliance and labor laws
• Ability to maintain confidentiality and exercise discretion and sound judgment.
• Experience supporting a multi‑state or multi‑site workforce.
• SHRM-CP, PHR, or equivalent certification preferred