VP of People

Job Description

We are searching for an experienced, dynamic and results-focused VP of People Experience to lead all aspects of the employee journey from day one onward. The candidate will be able to operate at both a strategic and operational level, helping to identify, lead and implement people programs across culture, compensation, employee relations, employee engagement, talent management - the entire People spectrum - to support the diverse and passionate individuals who make up the Soul Cycle team.

The VP of People Experience will work cross-functionally to create a culture that drives employee satisfaction, growth, and business success.

You will have the opportunity to directly influence the effectiveness, fulfillment, and growth of all employee groups while ensuring alignment with Soul Cycle’s core values.

• Someone who thrives in balancing big-picture thinking with hands‑on execution, rolling up your sleeves to create meaningful impact across all areas of the employee experience.
• Passionate about fostering an inclusive, values‑driven workplace while developing programs that foster employee engagement.
• Someone who is as extremely effective as a fire fighter while still pushing forward longer term strategic agenda.

• Leadership & Strategy: Provide thought leadership and guidance to the executive leadership team in all aspects of the employee lifecycle, including talent management, organizational design, and inclusive employee engagement practices.
• Organizational Design: Partner with key stakeholders to design and implement effective organizational structures and processes that support company growth while preserving Soul Cycle’s unique culture.
• Performance & Talent Management: Lead the creation and execution of performance management processes, talent development programs, compensation strategies, and internal mobility initiatives to ensure our people thrive and grow.
• Employee Relations &
  
  Coaching:
  
  Foster strong relationships across teams, handling employee relations issues with sensitivity and good judgment, while coaching managers on performance management, feedback, and employee development.
• Shared services collaboration: You will work with our shared service partners in recruiting, payroll, legal, HRIS and benefits administration to ensure a seamless process for all employees.
• Collaboration Across Teams: Build strong partnerships with teams across the organization, including Marketing, Operations, and Finance, to align people strategies with business objectives and ensure cohesive execution.
• Empathetic Communications: Experience working with creative, passionate, and mission-driven talent, and have an ability to navigate feedback, emotion, and high expectations with grace, empathy, and clarity.

• A minimum of 10 years of experience in managing a dynamic People/HR function, ideally within a high‑growth, mission‑driven organization. Proven experience supporting a multi‑layered labor force—including hourly and salaried employees, corporate teams, our instructor population, and field‑based teams, and geographically dispersed talent.
• Proven ability to create and lead people programs within an entrepreneurial and evolving culture, with a focus on employee engagement, development, and organizational design.
• Experience in managing HR processes and policies, including performance management, compensation, and employee relations.
• Strong knowledge of U.S. employment law and HR compliance, with the ability to navigate sensitive situations with confidence and discretion.
• Experience working within industries such as consumer brands, hospitality, or fitness is a plus.

• Strategic Thinker: You are an innovative and forward‑thinking leader who can balance long‑term vision with immediate, tactical execution.
• Operational Excellence: You are comfortable working at pace, delivering a high volume of work with a lean team.
• Relationship Builder: You develop strong, trust‑based relationships across all levels of an organization and serve as a trusted advisor to both leadership and employees.
• Entrepreneurial Mindset: You thrive in fast‑paced, ever‑changing environments…