Manager, Labor Cost Control

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

This position assists in the development of and administers the implementation of Cost Control Programs aimed at reducing the Agency’s labor costs, including ensuring the correct, consistent, and uniform application of collective bargaining agreement provisions, NYCT/MaBSTOA policies, rules, and regulations on employee availability management, absentee and sick leave control. Incumbent oversees the management of employee availability initiatives for multiple groups of employees and manages all activities related to identifying, tracking, analyzing, and formulating individual corrective actions and recommending systemic changes and improvements in availability management.

Incumbent also proactively tracks, analyzes, and provides reports relative to employee availability, as well as trains Agency personnel on availability improvements.

This position also involves extensive, hands‑on field work, including conducting investigations and/or audits of sick forms to identify fraud, and daily interaction and collaboration with operating managers, supervisors, and Office of Labor Relations personnel to improve employee availability performance. Incumbent also testifies on disciplinary matters relating to sick abuse, fraud, and related employee availability abuse, and may perform day‑to‑day additional labor relations functions, including processing grievances, assisting in the consistent application of collective bargaining agreements, and representing the Department in Step Hearings.

• Assists in administering and/or implementing labor Agreements, Agency policies, procedures, rules, and regulations relative to employee availability and cost control, including conducting audits and/or investigations of sick forms, overtime abuse, chronic sick reviews, and preparing related disciplinary charges. Advise Field management and supervisors on consistent application of labor Agreements, Agency employee policies, procedures, rules, and regulations related to employee availability.
• Monitors, reviews, and reports on the Agency departments' compliance with labor cost control policies and procedures. Prepare reports and make presentations to Agency management on employee availability trends and assist in developing initiatives to address availability issues.
• Stay up-to-date on employee availability best practices, and conduct training sessions to ensure that new hires and incumbent employees stay up-to-date agency's policies, rules, and regulations on the importance of coming to work. Testify in grievance cases on employee availability matters.
• Assist in providing guidance to Agency managers and supervisors on the FMLA, ADA, PFL, and related statutes and regulations, as they relate to workplace absences.
• Other duties as assigned.

• Excellent communication and interpersonal skills.
• Excellent or proficient computer skills in Microsoft Office Suite or comparable applications, particularly in Excel, PowerPoint, Outlook, and Word.
• Excellent organizational and presentation skills.
• Strong knowledge/background of performing audits and investigations, as well as providing training.
• Strong knowledge of collective bargaining agreements, Employee Availability best practices, Disciplinary procedures, and practices, FMLA and related regulations, ADA, Civil Service.
• Demonstrated ability to work with all internal levels within a given organization.
• Demonstrated ability to communicate and interact well with external agencies. External…