Manager, Rewards & HR Operations

Position

General Purpose of the Position:
We are seeking a highly skilled and experienced Manager, Total Rewards & HR Operations, to join our team in New York. This pivotal role will be instrumental in optimizing our compensation, benefits, and HR operational frameworks, ensuring compliance, efficiency, and a best‑in‑class employee experience. The ideal candidate will be a strategic thinker with a strong analytical background, capable of managing complex HR processes and contributing to a positive and productive work environment.

• Oversee the administration of the sales incentive calculations, including commission calculations and Store Manager bonus calculations, and provide support for additional reporting and simulations.
• Support the development of new and revised company policies, including all relevant communication.
• Drive the evolution of HR Operations providing best‑in‑class knowledge and recommendations to build efficiencies.
• Ensure all newly hired employees are trained on compensation, benefits and HR programs.
• Support the Senior Manager Total Rewards & HR Operations in the annual bonus and salary review process.
• Manage all leave of absence claims and the education of employees on LOA programs.
• Manage employee onboarding and offboarding processes.
• Stay informed of state and federal policy law changes to ensure compliance with regulations.
• Assist with the annual benefits open enrollment process, providing guidance and support to employees.
• Support the development and delivery of balanced and competitive employee compensation programs and be responsible for the administration of LVMH health and welfare, and 401(k) benefits.
• Support in internal and external reporting requirements, including headcount reports, annual reports, EEO reporting, etc.
• Develop SOP processes and guides for all HR operational activities.
• Assist in HR projects, including maintaining the HR Portal and other related tasks.
• Support the business in the management of staff composition and cost definition in budget/forecast processes, both for employees and external workforce.
• Support in the analysis, monitoring and management of bonus (monthly accrual, payout calculation, etc.).
• HR labour cost analysis including weekly/monthly/seasonal reporting on HR KPI’s.

• Bachelor's degree in Business Administration, Finance, Human Resources or a related field.
• Minimum of 5–7 years of progressive experience in Total Rewards, Compensation, Benefits, and/or HR Operations.
• Strong analytical skills with proficiency in data analysis and reporting.
• In‑depth knowledge of federal and state employment laws and regulations (e.g., FLSA, ERISA, HIPAA, FMLA).
• Experience with HRIS systems and compensation management tools like SAP Success Factors.
• Excellent communication, interpersonal, and presentation skills.
• Proven ability to manage multiple projects and priorities in a fast‑paced environment.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in Microsoft Office Suite, especially Excel (advanced).

What we offer

At Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well‑being and growth.

We offer a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy, tuition reimbursement and mental health support.

We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all‑encompassing and equitable.

Loro Piana uses the published salary range as a guideline to provide our employees with market‑competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary range of $95,000.00 to $ per year.