Manager, HR Business Partner - Landmark

Manager, HR Business Partner - The Landmark

New York, NY, United States

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.

JOB TITLE: Human Resources Business Partner Manager – The Landmark
REPORTS TO: Director of HRBP, The Landmark

The Human Resources Manager at The Landmark is a strategic business partner responsible for driving a high-performance, people-first culture within one of the world’s most iconic luxury retail environments. Supporting a headcount of 300+ employees, The Landmark operates not only as a flagship location, but also with the complexity and scale of a market function, requiring strong cross-functional partnership, operational agility, and elevated leadership support across multiple business areas.

The HR Manager serves as both an operational and strategic leader, influencing organizational effectiveness, leadership capability, talent development, employee engagement, and workforce planning across the business. This role requires a highly visible leader who leads with intention, drives accountability, fosters an inclusive culture, and helps elevate both the employee and client experience through strong people practices.

The HR Manager will partner closely with the Director of HRBP and collaborate cross-functionally with leadership teams, Talent Acquisition, Employee Relations, Total Rewards, DEIB, and Learning & Development to execute people strategies that support business growth, leadership excellence, and organizational transformation. This role supports a fast-paced luxury retail environment and acts as a trusted advisor to leaders and employees alike.

• Serve as a trusted advisor and strategic partner to business leaders across The Landmark.
• Partner with leaders to align people strategies with commercial priorities, operational excellence, and client experience goals.
• Drive a culture of ownership, accountability, and leadership consistency across all functions.
• Influence and coach leaders through organizational challenges, performance management, change management, and team effectiveness.
• Utilize people analytics, business trends, and workforce insights to support strategic decision-making and talent planning.
• Maintain a strong understanding of business performance, operational priorities, and luxury retail dynamics to effectively advise leaders.

• Partner closely with Employee Relations on escalated matters, investigations, performance concerns, and policy interpretation.
• Provide thoughtful, balanced, and solution-oriented guidance to leaders and employees.
• Coach leaders on navigating sensitive conversations with professionalism, consistency, and empathy.
• Ensure all employee matters are handled with discretion, integrity, and a strong understanding of risk mitigation.
• Promote a culture of psychological safety, respect, and professionalism across the organization.

• Champion an exceptional employee experience grounded in transparency, communication, recognition, development, and inclusion.
• Lead and support initiatives that strengthen engagement, retention, morale, and organizational culture.
• Foster a culture where employees feel valued, heard, inspired, and connected to the Tiffany & Co. brand and values.
• Partner with leaders to ensure consistent communication practices and meaningful employee touchpoints across the business.
• Support and execute recognition and celebration initiatives that reinforce engagement and performance.
• Ensure leadership behaviors and people practices consistently align with company expectations and values.

• Support talent reviews, succession planning, and internal mobility discussions to strengthen organizational bench strength.
• Partner with leaders to identify high-potential talent and create…