Leave Administrator

HR Administrator – Leave Of Absence & Benefits

At Whitsons, we are passionate about creating a positive workplace experience where our team members feel supported, valued, and empowered to succeed. As a family-oriented organization and industry leader, we are committed to fostering a culture of service, collaboration, and professional growth.

Whitsons is seeking a detail-oriented and customer-focused HR Administrator – Leave of Absence & Benefits to join our Human Resources team. In this role, you will serve as a trusted resource for employees, helping them navigate benefits programs, leave of absence matters, and important HR processes with confidence and ease. You will play a key role in ensuring an exceptional employee experience by providing responsive support, maintaining accurate records, and ensuring compliance with applicable federal, state, and local regulations.

This position is responsible for the day-to-day administration of employee benefits and leave programs across the organization and serves as a primary point of contact for team members regarding benefits, leaves, and related HR transactions. Additionally, this role will provide direct support to the Benefits Manager, assisting with benefits administration initiatives, employee communications, reporting, and ongoing program management.

If you are passionate about helping employees, thrive in a fast-paced environment, and enjoy balancing compliance with exceptional customer service, we encourage you to apply and grow your career with Whitsons.

Leave of Absence Administration

• Administer all leave programs, including the Family and Medical Leave Act (FMLA), state family leave, Paid Family Leave (PFL), short- and long-term disability, ADA-related leave, military leave, and other company-sponsored leave programs, ensuring timely, consistent, and compliant handling from the initial request through return to work or separation.
• Serve as the primary point of contact for employees and managers regarding leave requests, eligibility requirements, and return-to-work processes.

• Coordinate leave administration with third-party administrators, benefit carriers, payroll, managers, and employees.
• Track leave usage, maintain required documentation, and ensure timely communication throughout the leave lifecycle.

Benefits Administration

• Support the Manager, Benefits in the day-to-day administration of employee benefits programs including medical, dental, vision, life insurance, disability, flexible spending accounts, health savings accounts, retirement plans, and voluntary benefits.
• Support the annual open enrollment process, including communications planning, employee orientation sessions, election audits, and post-enrollment reconciliation; verify and reconcile monthly premium statements and billing for all group plans.

• Process benefit enrollments, qualifying life event changes, terminations, and annual open enrollment activities.
• Coordinate with benefit carriers, brokers, and vendors to resolve employee issues and ensure accurate plan administration.
• Provide backup support for the administration of the Company's Benefit technology platforms, assisting with system maintenance, data management, reporting, user support, and vendor coordination as needed.
• Support the administrative and financial aspects of Benefits and HR Operations, including processing invoices, reconciling benefit plan billing, and partnering with Payroll and vendors to resolve discrepancies and ensure accurate reporting.
• Maintain HRIS data integrity through timely uploads, data entry, audits, and system updates, ensuring employee records, benefits information, and organizational data remain accurate and current.

Compliance and HR Administration

• Ensure compliance with applicable employment laws and regulations related to benefits, leave administration, COBRA, ACA, HIPAA, ERISA, and other relevant requirements.
• Maintain confidential employee information and records in accordance with company policies and legal requirements.
• Assist with audits, reporting requirements, and annual compliance activities.
• Prepare routine reports, metrics, and analysis…