Talent Services Generalist

Position Summary

The Talent Services Generalist will support the Talent Services department by providing administrative and operational assistance across human resources functions including onboarding, employee relations, benefits administration, and compliance. This role serves as a resource for attorneys and professional staff throughout the employee lifecycle, ensuring a positive and seamless experience. The Talent Services Generalist will partner closely with colleagues across the firm to deliver consistent, high-quality HR support.

• Liaise with Business Director, Talent Services Regional Manager, Compliance, and employees to support employee relations matters; elevates employee issues as needed
• Assists managers in dealing with and documenting performance issues; participates in disciplinary meetings or separations
• Coordinate the onboarding and offboarding processes for attorneys and professional staff, including preparing documentation and conducting new hire orientations
• Serve as a point of contact for employee inquiries related to HR policies, procedures, benefits, and general talent services matters
• Maintain accurate and up-to-date employee change records in the HRIS system (Workday)
• Coordinate annual benefits open enrollment; serve as liaison between employees and shared services benefits team in resolving benefit issues
• Provide guidance and support the administration of employee benefits programs, including new hire enrollments, changes, and terminations
• Maintain reports, record, and assist with leave of absence administration (e.g. FMLA, STD, and Workers Compensation), including tracking and coordinating communications with employees and third‑party administrators
• Leads recruiting efforts for professional staff
• Partner with managers and attorneys to define job requirements and develop job descriptions
• Work with employment agencies on direct placement hiring and temporary staffing needs
• Support the performance review process and related communications, alongside the Business Director and Talent Services Regional Manager for professional staff
• Identify areas of development and make appropriate recommendations for training and development
• Create and assist with the preparation of HR related reports, audits, and compliance documentation; provides HR metrics as needed
• Work closely with Talent Services Coordinator, as it relates to leaves, time off policies, internal processes and procedures and planning of internal events
• Contribute to the continuous improvement of HR processes and procedures
• Supervise Legal Secretaries and ensures daily as well as vacation coverage
• Maintain an active working relationship with Attorneys and Secretaries to evaluate assignments and to recommend additions and changes, as appropriate
• Assist other offices and department activities as needed, and performs additional duties and responsibilities as assigned