SBN - HR Officer

SBN - HR Officer

Department: Human Resources

Employment Type: Fixed Term Contract

Location: Global

Serves as an onboard overall people team resource to support onboard leadership and teammates with building and strengthening culture in line with Seabourn Mission, Core Values, brand strategy and Culture Essential behaviors through the DEI lens.

The HR Manager leads the onboard HR team and acts as the onboard HR business partner expert, providing pragmatic and sound advice to the Captain and the management team that is in line with both the organizational priorities and based on current employment legislation, and best practice. Effectively promotes and advises shipboard HR policies and programs, liaising with all departments to create an optimal work environment that aligns with and supports the Company strategy, assists with ensuring Global HESS compliance, and supports shipboard management and team members.

Partners with senior leaders, ship and shore, to diagnose people requirements and develop effective solutions that support the ship as the business needs evolve. Adheres to confidential requirements of the role and assures that all information by the team is handled confidentiality.

• Always maintains visibility with team members and has an approachable demeanor.
• Assures that all HR services are delivered to the team members in accordance with the Company expectations.
• Supports and partners with the onboard Crew Office team and works together to resolve and escalates any issues or concerns.
• Effectively implements any new HR Policies, company initiatives or other applicable internal or external HR related requirements.
• Oversees and follows up with department heads on any T&A concerns and discrepancies as elevated.
• Oversees and assists the crew office with embarkation tasks as needed.
• Assists in any port or various authority inspections and conducts all onboard HR audits as required/applicable.
• Produces timely reports as needed.
• Attends shipboard meetings as required.

• Effectively consults with employees at all levels through listening objectively and providing solutions that support positive business results.
• Efficiently and confidentially manages employee relations, harassment and discrimination allegations, and conducts prompt and thorough investigations, in conjunction with the onboard Security Officer, as appropriate.
• Liaises with HOD's and Medical team for escalated and high-risk situations.
• Acts as a shipboard liaison between team members, officers, management, Fleet HR and the wider shoreside HR team on employee relations issues.
• Promptly escalates HR related concerns as required to the Captain and shoreside HR team.
• Utilizes conflict resolution tools and mediates for win‑win solutions.
• Facilitates new‑hire surveys and exit interviews; takes appropriate action to resolve any shipboard or other related issues raised as necessary.
• Performance management, promotions/succession plan and disciplinary rules and procedures.
• Oversees performance management process and addresses any concerns as needed.
• Works with onboard team to coach management and team as needed and collaborates with LDM to implement any training/coaching as appropriate.
• HRM oversees the succession plan process and closely collaborates with onboard leadership and shoreside teams to ensure that appropriate training for candidates on succession plan is implemented by LDM.
• Facilitates onboard investigations with Captain and Security, prepares the Investigation summary report and provides next steps suggestions.
• Works collaboratively with all levels of management to consistently improve business results and meet business objectives through following the Company's disciplinary rules and procedures.
• Provides clear and concise guidance with development, delivery, and follow‑up of performance improvement plans and appraisal evaluations.

• Oversees LDM training onboard and assures compliance is adhered to, as well as onboard management and team member requirements are met through collaborating with LDM on any expressed shipboard needs.
• Facilitates necessary HRM presentations.