Regional HR Business Partner

Regional HR Business Partner - New York City

Vaco/Highspring has been engaged by a Nationally Recognized Industry Leader to identify a Regional HR Business Partner supporting a large, multi‑location field operation. The role aligns directly with the company’s national HR and Talent strategy, partnering closely with both corporate leadership and on‑site operations teams.

30% travel around New York City; 100% onsite in Queens when not traveling to additional sites.

• Base Salary: $115,000–$125,000 per year
• Annual Bonus: 15% discretionary
• Company Vehicle Provided: includes insurance and gas

Full Benefits Package:

• Medical, dental, vision, life, and disability insurance
• 401(k) with employer match
• Paid time off (PTO)
• Transit and parking reimbursement
• Employee assistance resources (wellness, financial, legal)
• Optional supplemental benefits (legal support, FSA, identity protection)

• Travel: Must be willing and able to travel at least 30% of the time across New York City.
• 24/7 Operations Support: Must be comfortable supporting a 24/7 field operation, including occasional after‑hours or off‑shift work as business needs arise.
• Metrics‑Driven & Merit‑Based: Must bring a proven ability to track, interpret, and deliver on key HR metrics (turnover, PT/FT, engagement survey analytics, learning/compliance) in a merit‑driven culture.
• Self‑Starter: Must be highly motivated, proactive, and able to learn new systems and processes independently.

• This 100% onsite position is based in Queens when not traveling; the role includes 30% travel on average yearly with peak travel in the summer months.
• Candidates must currently reside in New York City within commutable distance.
• Remote or relocation candidates will not be considered due to the urgency of this hiring need.
• The HRBP will provide daily HR support and employee relations guidance to local managers and field operations teams in a high‑volume, metric‑driven environment.

• Serve as an internal business partner, delivering comprehensive HR programs, initiatives, and solutions to assigned field locations and functional areas across multiple territories/worksites.
• Be a key member of the HR leadership team, providing both strategic and tactical support for a region covering up to 1,000 employees across hourly workforce population including FT, PT.
• Maintain a strong field presence: regularly visiting sites, building relationships, and acting as a first point of contact for HR matters, policy questions, and day‑to‑day support.
• Manage and resolve a wide range of employee inquiries, including onboarding, benefits, FMLA, I‑9s, employee relations, and investigations.
• Ensure HR compliance with both legal requirements and company policies for all supported departments and sites.
• Collaborate with management to define talent needs and implement HR programs and practices (e.g., organizational design, workforce planning, talent review, succession planning, talent acquisition, compensation management) that support location needs and company goals.
• Facilitate leadership development, performance management, coaching, corrective actions, and employee recognition programs.
• Analyze data and retention trends, proactively addressing issues to improve employee satisfaction and reduce turnover.
• Lead or participate in the rollout of new HR platforms and initiatives, quickly adapting to evolving systems and tools.
• Support the HR Director and contribute to broader people operations projects as needed.

• Bachelor’s degree is a Must‑Have
• Minimum of 5 years of progressive HR Generalist and/or HR Business Partner experience as a strategic leader, including measurable, metrics‑driven impact in fast‑paced, field‑based operations.
• Experience working with Unionized employee groups is a MUST‑HAVE
• Travel flexibility:
  Proven ability to travel 30% of the time on an average yearly basis and work across multiple sites city‑wide with busy seasons at certain times of year.
• Strong track record with HR analytics/metrics (turnover, PT/FT, employee survey, learning/compliance), and experience driving measurable business outcomes.
• Demonstrate…