Engagement Specialist

Posted Tuesday, June 23, 2026 at 4:00 AM

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully.

We welcome applicants of all backgrounds, identities, experiences, and abilities.

• Develops and maintains a job bank of active companies for participant placements (particularly in areas of sectoral focus, including Healthcare, Technology, Human Services, and Maintenance/Security).
• Analyzes job placements to assess industry, employer, and occupational trends and suggests adjustments in employment strategies accordingly.
• Develops strategies and mechanisms for contacting potential employers to establish linkages for placements.
• Assists in the development of Business Advisory Councils.
• Collaborates with the Career Navigator team to meet 5 weekly/20 monthly placement goals; secure job orders.
• Performs outreach to current and potential employers within the local community and city-wide to identify and target employment opportunities for clients.
• Establishes referral relationships and solicits job orders suitable for participants.
• Establishes a network of contacts with potential employers that spans a wide range of sectors and industries for a diverse client base.
• Networks with other Job Developers and Marketing Reps to identify opportunities and project job openings needed for participants.
• Presents weekly performance results to the team and works collaboratively with the team to meet individual and team placement & retention goals.
• Assists in development and maintenance of professional working relations with partners, support organizations, and other service providers.
• Provides in‑service training in specialized areas of focus to ensure Career Navigators are alerted to skill‑sets requested by employers.

• Two years of post‑high‑school education required; BA/BS degree preferred.
• Two years of related experience in job development, sales, marketing, or fundraising; customer service experience required.
• Knowledge of labor market industries and employer hiring practices; administration of job bank preferred.
• Ability to work effectively under pressure and in a team environment.
• Strong interpersonal and communication skills necessary.
• Must be organized and detail‑oriented.
• Must be flexible and able to respond to the changing needs of the program.
• Proven ability to work with diverse populations.
• Highly effective problem‑solving and follow‑up skills.
• Ability to focus on deadlines and details.

• Generous time‑off policy to use when you need it.
• Health, wellness, and financial resources to help you achieve personal goals.
• Robust health benefits including medical, dental, vision, parental leaves, and company‑sponsored life insurance.
• Retirement matching programs and contributions.
• Transit and commuter benefits.

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us  are happy to assist and ensure you have an equal opportunity to apply.